Lena (Team Lead DACH)

You have a return label? Stick it on the package and drop off the ready-to-ship package at a branch, sales point, or parcel locker.1Return labelUse the original or a sturdy box, remove old address ...

Feeding dogs with BARF (Biologically Appropriate Raw Food) is becoming popular: many dog owners are switching to raw fresh food. Often, health issues such as allergies, intolerances, weight, or dig...

Grain-free dog food – sensible for allergies and sensitive stomachsWolves are carnivores, so are dogs too? That cannot be answered so simply. In fact, wolves do not only eat meat but entire prey an...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

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